return policy

If you are not satisfied or the goods are defective:

If you are not satisfied with your purchase or the goods are defective, you can use our 30-day return policy. The period begins on the day of delivery.

Simply contact us via our contact form or by email to info@getjuicylips.de . Our team will take care of your request and coordinate the next steps quickly and easily.

Important information for returns:

In order to offer you a smooth and efficient service, we ask you to send returns exclusively to our returns center in Germany. Please register your return in advance by email so that we can record and assign the return correctly. We will then inform you of the German return address immediately.

Do you have any further questions?

Our customer service is happy to help you. Contact us via the contact form or by email to info@getjuicylips.de . We are always happy to help you!

Please note:

Return the goods in a clean and well-maintained condition.

Make sure all original packaging, accessories and utensils are included.

As soon as we receive the return, we will refund the purchase amount via the original payment method.

Processing the return may take up to 14 days after receipt.

Thank you for your trust in GETJUICYLIPS !

We look forward to continuing to provide you with excellent service.

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